Octofi schedules SOC and MSSP analysts across every tier, shift, and region, shows who's on alerts right now, and keeps time off from quietly thinning the overnight bench.
Live in two weeks. Configured by our team.
Most security teams plan analyst coverage in Excel and chat, then find the gaps when an alert sits unworked at 3 AM.
One sick call or approved PTO and a tier goes uncovered, and nobody notices until the queue grows.
Leads ping the channel to find out who's triaging, who's on tickets, and who's heads-down on a project.
When leadership asks why the SOC needs another analyst, the answer is a feeling, not a report.
Sample data
Set up tiers, regions, and MSSP client pods as their own teams under one parent. Each has its own rotations and time-off rules, and leads only see the teams they run.
Analysts set statuses like Alerts, Triage, or Tickets, and can work more than one at once. Presence syncs from Teams and Slack, so the board stays current through a 3 AM handoff.
Presence, current status, time in status, and shift for every analyst, refreshed every 30 seconds.
Explore live status →See the busiest weeks ahead and who's already off before approving, so holidays don't strip the overnight tier.
Explore time off →Hours on alerts, triage, tickets, and projects, ready for the next headcount conversation.
Explore analytics →“We were using Excel and Teams Schedules before Octofi. It has saved our Operations managers hundreds of hours over the last two years.”
Global MSSP
A global managed security provider moved analyst scheduling and status off spreadsheets and into Octofi.
You'll ask the hard questions. Here are the answers up front.
Microsoft Entra ID or Google Workspace on web and mobile, and any SAML provider on Enterprise.
Roles apply per team, so a client pod's lead never sees another pod's data.
Every change through the app is logged with who, when, and what, for global admins.
We'll sign your NDA and complete your security questionnaire before you share any data.
Yes. Rotations repeat on a day cycle or a multi-week pattern, overnight shifts count hours across both days, and each shift can have its own time zone.
Yes. Each tier, region, or client pod can be its own team under a parent team, with its own schedules, time off, and dashboard. Leads only see the teams they're assigned to.
Yes. Analysts can set more than one status at a time, like Alerts and Triage, so the board shows exactly what they're covering.
SOC 2 Type II is in progress. We follow ISO 27001, NIST CSF, and PCI DSS practices, and we'll complete your security questionnaire under NDA.
Most teams are live in two weeks. Our team builds your rotations and brings your current schedules over during onboarding.
No. Octofi schedules and tracks the people working those queues. You can push ticket or alert volume into Octofi datasets to see workload next to staffing.
Bring your tiers, rotations, and time-off rules. We'll show you Octofi running them live.
Live in two weeks. Configured by our team.