Octofi schedules NOC engineers and IT operations teams across sites and time zones, shows who's on monitoring and who's on an incident right now, and keeps time off from leaving the overnight desk empty.
Live in two weeks. Configured by our team.
NOC coverage usually lives in a spreadsheet, a shared calendar, and whoever remembers the handoff. It holds until something breaks.
When L1 jumps on an incident, nobody can see that the dashboards are now unwatched.
Follow-the-sun teams stitch shifts together by hand, and daylight saving breaks them twice a year.
Scheduled maintenance takes engineers off the queue, and the rest of the shift finds out when tickets pile up.
Engineers set what they're working on, presence syncs from Teams and Slack, and the board refreshes every 30 seconds. When someone jumps to an incident, you see it before the dashboards go unwatched.
Each shift carries its own time zone, and overnight shifts count hours across both days, so handoffs line up after every clock change.
Explore scheduling →See the busiest weeks and who's out before approving, and give each site its own holidays and accrual rules.
Explore time off →Hours on monitoring, incidents, tickets, and changes, by site and shift, ready for the next staffing review.
Explore analytics →What a 24/7 operations team measured after moving scheduling, status, and time off into Octofi.
SSO through Microsoft Entra ID or Google Workspace, plus any SAML provider on Enterprise, team-scoped roles, and a full audit log. SOC 2 Type II is in progress, and we'll complete your questionnaire under NDA.
No. Your incident tool continues handling alerts and paging. Octofi schedules who's on and keeps that record for staffing decisions.
Yes. Each shift has its own time zone, and each region can be its own team under a shared parent, so handoffs line up across sites.
Yes. Engineers can set more than one status at once, so the board shows exactly what each person is covering.
Yes. Time-off policies are set by country and state or province, which sets each site's recognized holidays and accrual rules.
Yes. Push volume from your ITSM or monitoring tools into an Octofi dataset, and pull both into your BI tool through the open API.
Most teams are live in two weeks. Our team builds your rotations and brings your current schedules over during onboarding.
Bring your rotations, sites, and time-off rules. We'll show you Octofi running them live.
Live in two weeks. Configured by our team.